- How players can pay at Bonuskong
- The stages of deposits and withdrawals with us
- Account checks before a payout
- Fees, limits and currency notes
- Processing times we work with
- Mobile deposits and the bonuskong app
- Support around payments
- A short note before you play
How players can pay at Bonuskong
The cashier is kept to a brief list of payment options we know our members actually use, instead of padded with options we cannot stand behind. Cards, e-wallets, bank payment and Bitcoin are all handled through our regular deposit form, carrying the same minimums you see in the table below. Whether you want to spin and win the same minute or fund a higher session in advance, the routing is the same: choose a method, enter an amount, confirm the transaction on your provider's screen, and the balance changes in your bonuskong app account as soon as we receive the funds.
Deposits by card and e-wallet start from 10 EUR, bank payment from 50 EUR, and Bitcoin from the equivalent of roughly 0.0002 BTC at the time of the transaction. We do not add a deposit fee on these core methods; if a payment gateway passes on a small conversion or network fee, it is shown on the confirmation page before you authorise the payment. The full breakdown is below.
| Method | Example minimum amount to deposit | Typical processing time | Fee we apply |
|---|---|---|---|
| Visa / Mastercard | 10 EUR | Instant, funds appear within seconds | None from Bonuskong |
| E-wallets (Skrill, Neteller, MiFinity) | 10 EUR | Instant, usually under one minute | None from Bonuskong |
| Bank transfer (SEPA / wire) | 50 EUR | One to three banking days | None from Bonuskong |
| Bitcoin | 0.0002 BTC equivalent | After one network confirmation | Network charges only |
The following table is the reference we point to when a player asks which option is best for a quick top-up versus a larger planned deposit. Electronic wallets and deposits made by card fit brief sessions naturally, while bank account transfer suits customers moving larger amounts and not in a rush. Crypto sits in between: faster than a wire, slower than a card, with the smallest minimum of the group at around 0.0002 BTC.
You will also see that withdrawals are paid back along the same route where possible, which is a regulatory default for licensed operators and one we follow at bonuskong casino. If you deposit with a Visa card and then ask for a payout to a Skrill wallet, finance reviewers will usually redirect the request back to the card or ask for an alternative account in your name.
The stages of deposits and withdrawals with us
Every payment on our casino platform moves through a fixed bundle of stages, and we walk through them on screen so you always know what is happening with your money. A deposit flows from authorisation to our payments processor, then to your casino balance, with a confirmation entry written to the history of your transactions. A withdrawal flows the opposite way: from your balance, into a pending state, through a review, and finally out to your chosen method.
| Stage | What happens at Bonuskong | What you may need to do |
|---|---|---|
| 1. Choose method | We display the methods available in your country and currency. | Pick cards, e-wallet, bank transfer or Bitcoin. |
| 2. Enter amount | Our cashier checks the amount against minimum and maximum limits. | Confirm a value inside the accepted range. |
| 3. Authorise | We hand the request to the processor or to the crypto network. | Approve the payment on your provider's screen. |
| 4. Credit balance | Bonuskong credits the player account once the processor confirms receipt. | Wait for the "deposit complete" message. |
| 5. Withdrawal request | We log the payout in your history and tag it pending. | Submit the amount from the cashier page. |
| 6. Review | Our payments team checks the request against bonus rules and account status. | Provide documents if requested (see next section). |
| 7. Release | We send the funds to your chosen payment method. | Nothing further; the provider then clears the payout. |
Most deposits land in your balance in under a minute when you use a card or e-wallet; bank payments and some crypto payouts take longer because they depend on systems outside our cashier. Pending withdrawals are reviewed during business hours, and approved payouts leave our account the same day in most cases.
Account checks before a payout
Before we release a withdrawal, we transfer out a standard set of account checks that licensed casinos are expected to perform. The first is identity verification, meaning a government ID and a recent proof of address. The second is payment-method verification, meaning a card statement or an electronic wallet screenshot that proves the account is yours. The third is a bonus and gameplay review, which confirms any open bonus has been completed or cancelled before money leave.
These documents are collected through a secure upload form within your profile, never by email. If something is unclear, our verification team will list the exact item that needs replacing rather than rejecting the whole submission. Once your account is verified the first time, repeat withdrawals generally pass through the pending stage without further document requests.
Fees, limits and currency notes
- No deposit fee from us on cards, e-wallets, bank transfer or Bitcoin.
- No withdrawal fee on the first payout of the week per method; further payouts in the same week may carry a small processor pass-through, shown on screen.
- Daily and monthly withdrawal limits are displayed in the cashier and depend on account status, VIP tier and the chosen method.
- Currency conversion is handled by your provider; the cashier shows the conversion before you confirm the deposit or the payout.
Processing times we work with
Processing period is the part our team controls, and we aim to keep the internal window tight. Card and e-wallet withdrawals are usually reviewed inside a few business hours and released the same day once they clear review. Steps through a bank depend on the receiving bank and usually settle inside one to three business days after release. Bitcoin payouts go out the same day once our review is complete, with the remainder of the wait time coming from the network.
We state these periods inside the cashier so you can choose the right method for the urgency of your payout. Quick sessions go with cards or e-wallets; planned balances that can wait a couple of days go with bank account transfer without a second thought.
Mobile deposits and the bonuskong app
Account funding and withdrawals work the same on mobile as on a computer, and you can reach the cashier through any bonuskong app entry point on your phone. The mobile form is shorter than the desktop one, the saved methods transfer over, and biometric confirmation can be enabled where your device and your bank support it. Limits, fees and processing times match the values shown above.
Support around payments
If a transaction stalls, the quickest route is the live chat service within the cashier, where finance reviewers can view the exact reference and reply with a status. We also accept questions on payment methods by email, with replies usually inside one business day. The most common reason a deposit does not appear is a card 3-D Secure step that was not completed, and our team can confirm that within seconds.
What we ask you to have ready
When you contact support about a payment, having the method, the amount and the time of the transaction ready lets us resolve it in one exchange. Bank statement screenshots are not required at first contact; we ask for them solely if a dispute needs to be opened with the processor.
A short note before you play
Payments at Bonuskong are built around a small, well-supported set of methods, clear limits and a processing window we keep as tight as our review allows. Select the channel that fits the size and speed of your session, full verification once so future payouts stay quick, and reach the cashier through chat whenever a transaction does not behave as the table describes.